Will the LIFT GIRL Pilates online work on my wireless network?
Yes. Most networks will work. Lessons can be viewed on a laptop or other wireless device.
Can I view the LIFT GIRL Pilates on a TV or Flat Panel monitor?
Yes. You can connect either a PC or MAC to your TV or monitor for a better experience.
How do I connect my PC or MAC to a tv or monitor?
It’s relatively simple and easy! You will need cables purchased online or from a local retailer. They will be able to help you select the appropriate cable. HD connections will provide you with the best quality.
How can I view the LIFT GIRL Pilates episodes?
Classes may be viewed on a Desktop or Laptop. These devices can be connected to a TV or monitor for enhanced viewing of the lessons.
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What do I do if my video keeps freezing up on me, or keeps hesitating and buffering?
Try re-loading the web page and see if this helps the issue. Depending on your internet connection, the video may take longer to buffer based on network traffic and speed restricted by your Internet Service Provider. If you cannot watch a video at all, please email The Lift Girl at info@liftgirlpilates.com and let us know your problem.
How long does an a la carte class remain in my account?
An a la carte class will remain in your account for three days. Feel free to watch it as many times during this 3 (three) day period.
Can I watch a video partway and return to it later?
Yes, as long as it is within your 3 (three) day window for an a la carte class.
How do I cancel my subscription?
If you log into your account, there is a "Cancel Membership" option near the bottom of your account info. Click it and follow the directions.
Will my receipt go to my e-mail?
Yes your receipt will go to your email with all of your purchase details.
Is Streaming Available?
You can watch videos through your account page at anytime, however, they are downloaded to your computer's cache everytime. It is technically called "progressive download", but acts like streaming if you come back to the video. Sign up now and get your account, then purchase a monthly membership or a single video to watch online right now!
Can I view classes on my mobile device? If so, which kind?
Not yet. This feature is coming soon! We will keep you updated.
What functions are available on the video player and how do I use them?
The player has the ability to be viewed in full screen or a smaller screen by clicking the icon in the top left corner of the screen. You can select back and forth as you like.
Pause and start buttons are shown at the bottom of the screen and activated when you mouse over the bottom of the screen.
Total time and time remaining of the video are also displayed.
Do I need anything other than a MAT?
Yes and No. These are not required in order to participate in the class. However, these items can help stabilize the shoulder girdle and legs, while you are learning the exercise. All MAT exercises are supposed to be performed free and clear of Props... that is our goal! But for now...
* BAR - 24 INCHES LONG / Great alternative - HAND TOWEL or a T-SHIRT
* SMALL PILLOW / Great alternative - HAND TOWEL or T- SHIRT
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